With digitalisation, businesses must free themselves from the thinking, working methods and tools of the Nineties. But which new tools do we need now, and how can we use them to the best effect?
CEO of Blackboat
Leading Digital Collaboration: The end of meetings and emails?
In digitalisation, we are living through the most significant change since the beginnings of the internet. Businesses – regardless of their sector and size – must reorganise themselves internally and externally to be able to keep up. As well as new business models, what matters most is how fast and how well an organisation can free itself from the thinking, working methods and tools of the Nineties.
This change focuses on internal and external collaboration and the tools that we use to make this collaboration easier. What is most relevant is how effectively we use such tools and integrate them into our working life.
Digitalisation has greatly expanded our possibilities for communication and collaboration. Modern tools notwithstanding, the basic principles of good communication have remained the same. It needs to be considered what all these possibilities might mean for me as an employee. When do I work in which channel? When do I switch off? How do I respond to the many channels by which customers can contact me? Must I go along with every trend, and how do I keep track of things?